jc77 Privacy Policy

jc77 ("we", "us", "platform") operates a safe and reliable online gaming service for players in Bangladesh. We believe your privacy is a fundamental right, and we uphold that belief at every level of our operations.

This privacy policy explains what types of personal information jc77 collects, how that information is used, who it may be shared with, and what measures we take to protect your information. This policy is consistent with our terms and conditions and should be read alongside them.

This policy applies to: visitors to the jc77.cam website, registered members, users of our live chat support, and anyone receiving any service from jc77.

2.1 Information You Provide Directly

Information you provide yourself during registration and account management:

• Full name and date of birth
• Email address and contact details
• Password (stored in encrypted form)
• Documents required for identity verification (KYC process)
• Financial transaction details (via bKash, Nagad, Rocket, Upay, or bank transfer)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and version
• Time spent on the platform and navigation patterns
• Cookie and session data
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may receive information about you from payment processors or identity verification service providers. This information is transmitted only for necessary purposes and through secure channels.

3.1 Service Delivery and Operations

Using your information, we:

• Create and manage your account
• Deliver gaming services without interruption
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• Maintain support communication with you
• Manage bonuses and promotions

3.2 Legal and Security Compliance

We use your information to meet our legal obligations and ensure the security of the platform. This includes:

• Completing identity verification (KYC) processes
• Complying with anti-money laundering (AML) regulations
• Detecting and preventing fraud and fraudulent activity
• Ensuring responsible gaming and verifying age (21+ confirmation)
• Responding to lawful requests from legal authorities

3.3 Service Improvement

We analyze your usage patterns to improve your experience. This helps us add new games and features, resolve technical issues quickly, and customize the platform according to your preferences.

4.1 General Policy

jc77 does not sell, rent, or transfer your personal information to third parties for commercial purposes. We firmly believe your data is your property.

4.2 Limited Disclosure Situations

We may share information in the following limited situations:

• Service Provider Partners: Payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure providers — only the information necessary to perform the service
• Legal Requirements: In the case of court orders, lawful requests from law enforcement agencies, or legal obligations
• Fraud Prevention: With relevant authorities in investigations of financial crimes or fraud
• Business Changes: In the event of a merger or acquisition, you will be notified in advance

4.3 Consent-Based Sharing

Beyond the above, we will share your information only on the basis of your explicit consent. You may withdraw this consent at any time.

5.1 Technical Security Measures

jc77 follows the highest industry security standards to protect your data:

• SSL Encryption: all data transmission is completed through encrypted channels
• Password hashing: your password is never stored in plain form
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Physical security controls at data centers

5.2 Organizational Security Measures

Alongside technical measures, we ensure data protection at the organizational level as well:

• Only staff who need to do so have access to your information (access control)
• All staff receive data privacy training
• Strict penalties for violations of the data protection policy
• Confidentiality agreements with third-party service providers

5.3 Response to Data Breaches

If a data breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary remedial action.

6.1 What Cookies Are and Why We Use Them

Cookies are small text files stored on your device. jc77 uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring security — without these, the platform does not function correctly
• Functional Cookies: Remembering your preferences (such as language settings)
• Analytical Cookies: Analyzing platform usage to improve services

6.2 Cookie Controls

You can delete cookies or stop accepting new cookies at any time from your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work properly.

7.1 Right to Access Information

You may request from us at any time to find out what information we hold about you. We will provide you with the complete information within 30 working days.

7.2 Right to Correct Information

To correct any inaccurate or incomplete information stored in your profile, you can make changes directly from your account settings, or contact our support team.

7.3 Right to Delete Information

In certain circumstances you may request that your data be deleted. However, it is our legal responsibility to retain information necessary to meet legal obligations (such as regulations on keeping financial records) for the required period.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. In such cases, write to our support email and we will process your request.

7.5 Right to Data Portability

Upon request, we can provide your data in a structured, machine-readable format, which you can transfer to another service.

jc77 retains your personal information only for as long as necessary. The retention period is determined based on the following:

• All information is retained while the account is active
• Financial transaction records are kept for a defined period as required by law even after the account is closed
• If marketing consent is withdrawn, information used for marketing purposes is deleted immediately
• In the case of legal disputes or claims, relevant information is retained until resolution

When the retention period ends, we securely destroy your information or anonymize it so that you can no longer be identified.

jc77 is a 21+ platform. We do not intentionally collect any personal information from individuals under the age of 21. We apply age verification measures during the registration process.

If it comes to our attention that we hold information about a minor, we will immediately close that account and delete the related information.

jc77 may update this privacy policy from time to time. This policy may be revised due to service improvements, legal changes, or changes in business processes.

For significant changes, we will notify you by email and display a notice on the website. Continuing to use the platform after changes have been made will be considered as your agreement to the updated policy.

The date of the most recent update to this policy is shown at the top of the page. We recommend you review this policy regularly.